An Ultimate Guide to United Airlines Customer Service
United Airlines is a known name in the aviation industry and is also a popular one among passengers. If you need to ask questions about booking, refund, cancellation, baggage, etc., you can speak to the live person at United anytime. Besides, if you don't know how to talk to United Airlines Customer Service, you can check the complete information in the article below.
How do I Speak to Live Person at United Airlines?
Multiple contact options are available to contact a live agent at United, but you can directly call the airline to get instant help. Here is how?
- Dial the United Airlines hotline phone number 1-800-864-8331
- Select a language to communicate that is suitable
- Follow IVR below to connect with a live agent
- Press 1 Flight Status
- Press 2 to Book a flight
- Press 3 Existing Reservation
- Press 4 Mileage Plus
- Press 5 More
- Select one option that suits your concern and continues
- In a while, a live agent will join you, talk to them and get solutions in real-time
Issues Can United Airlines Representatives Resolve
While connected with a United representative, they can help you with all the issues. Besides, if you need some reference, here is the list:
- Ticketing and Reservation
- Change booking
- Cancel booking
- Flight schedule
- Refund and baggage
- Seat Selection
- Membership, etc
Best ways to contact United Airlines
- Phone call: It is one of the quickest ways to contact United. You can use the phone call options if you need to ask for information about booking, refund or any general topic. United Airlines Customer Support Team is available 24/7 to provide assistance. You can call 1-800-864-8331 and follow simple instructions to get a United agent.
- Chat support: You can also communicate with United agents via chat to get help with the most common issues. It is another quickest way after a phone to contact a United agent. You can go to the link, and using the chat options, you can share your doubts and get a real-time answer https://www.united.com/en/us/fly/help-center.html#.
- Email support: One can also email United to share feedback, concerns, etc. To email, you can use the official email id of united email@example.com and share your problem. Besides, you can also go to the page https://www.united.com/en/us/customercare and use the contact form for specific issues to send emails.
Best times to call United Airlines
If you want to call United, they are generally available 24/7. However, few departments are there, who assist during business hours only. Besides, you must avoid calling during the day because the call volume is too high, directly affecting the waiting period. In addition, during flight cancellations and disruptions, when several people try to contact the airline, the waiting period is too long, around 30-50 minutes. In that case, you can also opt for other ways to get the airline rather than being on call for long.
United Airlines customer service Contacts and Other Channels
Phone call: You can contact United via phone for immediate support. Here are the steps:
- Dial the United customer care number 1-800-864-8331 and choose a language.
- You can follow IVR to get a live agent.
- In the first menu, choose the team you want to connect.
- Select the query type, and immediately the system will assign a live agent.
- Once connected, talk about the issues, and you will get a solution in real time.
Contact Information (Phone Numbers)
- United Airlines Support Number: 1-800-864-8331 (U.S. or Canada)
- Flight status: Dial 1-800-824-6200.
- Baggage: Dial 1-800-335-2247.
- MileagePlus: Dial 1-800-421-4655.
- Receipts and other services: Dial 1-800-490-2021.
Email: If you need to share any complaint, suggestion, compliment, etc., you can email the airline anytime. To email:
- Go to the link here https://www.united.com/en/us/customercare
- Scroll down and select one option from Complaint, Question, and Compliment
- Based on the selection, you will have to choose one topic for the email
- Follow the prompt, and an email contact form will appear on the page
- Fill out every detail and follow the prompts to share the email and get a reply
Chat support: You can also contact the United team via chat and get help with general issues anytime. To contact the airline via chat:
- Go to the link here Contact Us
- Click on the link 'Chat Now,' and a message box will appear on the right
- Type your message else 'Live agent' to begin a live chat session
- Now click on 'Something Else' and follow the menu given
- In a while, the system will assign you a live agent, cat with them, and get your problems solved
Social Media: The support team at United is available all the time on different social media platforms, including Facebook, Twitter, Instagram, etc. You can follow the airline on these platforms via the links below and message them anytime.
- Facebook: https://www.facebook.com/United/
- Twitter: https://twitter.com/united
- Instagram: https://www.instagram.com/united/
- Linkedin: https://www.linkedin.com/company/united-airlines/
Customer Service for MileagePlus Members
For mileage Plus members, they can go to the link Mileage Plus to contact customer care. Here is the various contact information to contact Customer Care for MileagePlus.
Phone number: Use 1-800-421-4655 (toll-free) and 1-713-952-1630 (charges may apply), available from 7:00 a.m.–midnight (CT), daily
MileagePlus assistance: You can also chat with MileagePlus assistance by visiting the link here MileagePlus Chat Assistant
United Airlines Customer Service FAQ :
Q. Does United Airlines offer a callback service?
Ans. Yes! United Airlines offers a callback service. If the waiting period is too long and you still want to contact a live agent, opt for the call back option. To get a callback, you can use the contact form available online. Besides, you can also make a call at United number 1-800-864-8331 and follow the prompt to contact the airline. While you wait to contact the agent, the system provides a callback option, which you can select to get a callback.
Q. How to contact United Airlines customer service in Spanish/Español?
Ans. To contact United Airlines Customer Service in Spanish/Español, visit the United Airlines Spain website United Spain Website Here you can get the number from the phone call section and then make a call on it. For general queries, you call directly at 900-813-996 and select the Spanish language when the call is connected. Follow the automated voice, and you will get a live agent soon.